Question 1

What type of contract is signed?

Accepted Answer

Contracts designed for companies, such as company-let agreements in the business's name, with registration and formalities handled by us.

Question 2

What is included in the rate?

Accepted Answer

Furnished accommodation, utilities (where available), Wi-Fi, scheduled cleaning, linen, maintenance and support.

Question 3

What is the minimum duration?

Accepted Answer

We work on medium to long-term stays; the duration is defined according to the needs of the project.

Question 4

How quickly can employees move in?

Accepted Answer

On average within 48 hours of signature, subject to availability.

Question 5

Do you handle large groups?

Accepted Answer

Yes, it is our speciality: we accommodate entire teams across multiple apartments in the same area.

Question 6

Who signs the contract, the company or the employee?

Accepted Answer

The company. We work exclusively B2B, so the agreement is in the business's name and your employees are named occupants rather than tenants.

Question 7

Can headcount change during the stay?

Accepted Answer

Yes. Additions, replacements and reductions are managed during the engagement and reflected in the monthly invoice, without renegotiating the contract.

Question 8

Are single rooms available?

Accepted Answer

Yes, subject to availability. We also arrange twin rooms where a project requires higher occupancy per apartment.

Question 9

How is payment handled?

Accepted Answer

One monthly invoice per company covering all apartments and services, issued on standard commercial terms.

Question 10

What happens if something breaks?

Accepted Answer

Your people report it to the dedicated contact and our maintenance network intervenes. Essential services are prioritised.

Question 11

Do you cover areas outside the list?

Accepted Answer

Yes. If the site or place of work sits outside our published areas, we source and activate tailored solutions nearby.

Frequently asked questions

Frequently asked questions

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